This Privacy Policy explains how okgame collects, uses, stores, and protects the personal information of registered players and visitors in the Philippines. We are committed to handling your data with transparency, care, and full respect for your rights under applicable Philippine data protection law.
Last Updated: January 2026By registering an okgame account or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
Governed by the Data Privacy Act of 2012 (RA 10173)
Six principles that guide how okgame handles your personal information
okgame collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not collect data for purposes beyond what is described in this Privacy Policy without your explicit consent.
All personal data held by okgame is protected using industry-standard SSL encryption during transmission and secure storage protocols at rest. Access to personal data is restricted to authorised okgame personnel and third-party processors who are bound by confidentiality obligations.
okgame does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with service providers necessary to operate the platform, and with regulatory or law enforcement authorities where required by Philippine law.
You have the right to access and correct any inaccurate personal data held in your okgame account at any time. You can update most account details directly through your account settings, or contact our support team for assistance with information that cannot be self-edited.
okgame retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. Account data is retained for a minimum of five years following account closure to comply with anti-money laundering requirements.
This Privacy Policy is written in plain, accessible English so that every okgame player in the Philippines can understand exactly what data we collect, why we collect it, who we share it with, and what rights you have. We update this policy whenever our practices change and notify registered players accordingly.
Important: This Privacy Policy applies to all personal data collected by okgame in connection with the operation of the okgame platform, including account registration, identity verification, payment processing, gameplay activity, and customer support interactions. Please read this policy carefully. If you do not agree with any part of it, you should not register an account or use the okgame platform.
1.1 okgame ("we," "us," "our") operates the online gaming platform accessible at okgame.club. The platform provides live dealer casino games, video slots, bingo rooms, and specialty card games to registered players in the Philippines.
1.2 For the purposes of this Privacy Policy, okgame acts as the data controller in respect of the personal data of registered players and platform visitors. As data controller, okgame determines the purposes and means by which personal data is processed.
1.3 This Privacy Policy is governed by and construed in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
2.1 Registration Data. When you create an okgame account, we collect your full legal name, date of birth, mobile number, email address, residential address, and the username and password you choose. This information is required to open and maintain your account.
2.2 Identity Verification Data. To comply with our Know Your Customer (KYC) obligations and applicable anti-money laundering regulations, we collect copies of government-issued identification documents such as a Philippine passport, driver's license, SSS ID, UMID, PhilHealth ID, or Voter's ID. We may also collect a selfie or live photo for biometric verification purposes.
2.3 Financial Data. We collect information about the payment methods you use to deposit and withdraw funds, including GCash account numbers, PayMaya account details, and bank account information for BPI, BDO, and Metrobank transactions. We do not store full card numbers or payment credentials on our servers; these are handled by our certified payment processors.
2.4 Transaction Data. We maintain records of all deposits, withdrawals, bonus credits, and gameplay transactions associated with your okgame account, including amounts in Philippine Peso (PHP), timestamps, and transaction reference numbers.
2.5 Gameplay Data. We collect data about your activity on the platform, including the games you play, bet amounts, game outcomes, session durations, and any responsible gaming limits you have set. This data is used to operate the platform, resolve disputes, and support responsible gaming monitoring.
2.6 Technical Data. We automatically collect certain technical information when you access the okgame platform, including your IP address, device type, operating system, browser type and version, screen resolution, and session identifiers. This data helps us maintain platform security and optimise the user experience.
2.7 Communications Data. When you contact okgame's support team via email, live chat, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance, training, and dispute resolution purposes.
2.8 Marketing Preferences. If you opt in to receive promotional communications from okgame, we record your marketing preferences and the communications we have sent to you. You may update or withdraw your marketing consent at any time through your account settings.
okgame collects personal data through the following means:
4.1 Account Management. We use your registration data to create and maintain your okgame account, authenticate your identity when you log in, and communicate important account-related information to you.
4.2 Identity Verification and Compliance. We use your KYC documentation and financial data to verify your identity, confirm your age (you must be 21 or older), comply with anti-money laundering obligations, and meet any other regulatory requirements applicable to online gaming operations in the Philippines.
4.3 Payment Processing. We use your financial data to process deposits and withdrawals, reconcile transactions, and investigate any payment disputes or discrepancies.
4.4 Platform Operation and Security. We use technical and gameplay data to operate the platform, detect and prevent fraud, identify suspicious activity, enforce our Terms and Conditions, and maintain the security and integrity of the okgame environment.
4.5 Responsible Gaming. We use gameplay and account data to monitor for signs of problem gambling behaviour, enforce responsible gaming limits you have set, and contact you if our monitoring systems identify patterns that may indicate a gambling-related concern.
4.6 Customer Support. We use your communications data and account history to respond to your enquiries, resolve disputes, and improve the quality of our support services.
4.7 Marketing and Promotions. Where you have given your consent, we use your contact details and gameplay preferences to send you personalised promotional offers, bonus notifications, and platform updates. You may withdraw this consent at any time.
4.8 Analytics and Improvement. We use aggregated and anonymised data to analyse platform usage patterns, identify areas for improvement, and develop new features and game offerings. This analysis does not identify individual players.
4.9 Legal Obligations. We may use and disclose your personal data where required to comply with applicable laws, regulations, court orders, or the lawful requests of regulatory authorities including PAGCOR and the National Privacy Commission.
Under the Data Privacy Act of 2012, okgame processes your personal data on the following legal bases:
6.1 okgame does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data only in the circumstances described in this section.
6.2 Service Providers. We share personal data with carefully selected third-party service providers who assist us in operating the okgame platform. These include identity verification providers, payment processors (including GCash, PayMaya, and banking partners), cloud hosting providers, customer support software providers, and fraud detection services. All service providers are contractually required to process personal data only on our instructions and to maintain appropriate security measures.
6.3 Regulatory and Law Enforcement Authorities. We may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), the Philippine National Police, the National Bureau of Investigation, or any other competent authority where we are required or permitted to do so by applicable law, regulation, or court order.
6.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of okgame's business, personal data held by okgame may be transferred to the acquiring entity as part of that transaction. We will notify registered players of any such transfer and the privacy implications before it takes effect, to the extent permitted by law.
6.5 Responsible Gaming Networks. Where required by applicable regulations or where you have requested self-exclusion, we may share relevant account information with national responsible gaming registries or exclusion programs administered by PAGCOR or other authorised bodies.
Note: okgame never shares your personal data with other players, third-party advertisers, or data brokers. Any request purporting to be from okgame that asks you to share your personal data through an unofficial channel should be treated as suspicious and reported to our support team immediately.
7.1 okgame uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise you when you return to the platform, maintain your session, and remember your preferences.
7.2 We use the following categories of cookies:
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okgame platform. Strictly necessary and security cookies cannot be disabled without preventing you from using the platform.
8.1 okgame implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive personal data, role-based access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and multi-factor authentication for administrative access to systems holding personal data.
8.2 While okgame takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you use the platform at your own risk in this regard. You are responsible for maintaining the security of your own account credentials.
8.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okgame will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations. Notifications will be made within the timeframes prescribed by applicable law.
9.1 okgame retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
9.2 Where personal data is no longer required for any lawful purpose, okgame will securely delete or anonymise it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okgame. To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 14.
You have the right to request a copy of the personal data okgame holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data held in your okgame account. Most details can be updated directly in your account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests in certain circumstances.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
If you believe okgame has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
How to Exercise Your Rights: Submit your request in writing to our Data Privacy Officer at [email protected]. We will acknowledge your request within 72 hours and respond in full within 30 calendar days. We may ask you to verify your identity before processing your request to protect against unauthorised access to your data.
11.1 The okgame platform is strictly intended for adults aged 21 years and older. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
11.2 Parents and guardians are responsible for ensuring that minors in their care do not access the okgame platform. We recommend the use of parental control software on devices that may be accessed by minors. If you believe a minor has registered an okgame account, please contact our support team immediately.
12.1 Some of okgame's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, okgame will implement appropriate safeguards — such as contractual data protection clauses — to ensure that your personal data remains protected to the standard required by the Data Privacy Act of 2012.
12.2 By using the okgame platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the platform, subject to the safeguards described in this section.
13.1 okgame may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services offered on the platform. When we make material changes, we will notify registered players via their registered email address and display a prominent notice on the platform prior to the changes taking effect.
13.2 The date at the top of this Privacy Policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how okgame protects your personal data. Your continued use of the platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way okgame handles your personal data, please contact our Data Privacy Officer:
okgame Data Privacy Officer
Email: [email protected]
General Support: [email protected]
We aim to acknowledge all privacy-related enquiries within 72 hours and to provide a full response within 30 calendar days. For complex requests, we may extend this period by a further 30 days and will notify you accordingly.
14.2 If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent authority responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
This Privacy Policy was last updated in January 2026. All previous versions are superseded by this document.
Now that you know how okgame protects your personal information, you can play with full confidence. Register your account today and enjoy live dealer tables, slots, bingo, and more — all in PHP, all in your browser. Must be 21 or older to register.
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